Four Full Views
Front, rear, driver side, and passenger side. Keep every bumper, wheel, roof edge, and mirror visible.
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Pickup person guide
Verify First. Release Second.
You are creating the first independent record of the vehicle's condition. Confirm the driver, vehicle, documentation, and photos before the vehicle leaves.
Take your own pickup photos
Whole Vehicle First. Details Second.
Stand far enough back to keep the entire vehicle in frame. Use steady, well-lit images and never rely only on the driver's phone.
Four Corners and Low Bumpers
Photograph each three-quarter corner, then safely capture beneath the front and rear bumpers without entering an unsafe area.
Identity and Interior
Capture the windshield VIN, door-jamb VIN, dashboard, odometer, fuel or battery level, keys, and front interior.
Damage: Context, Then Close-Up
First show where the area is on the vehicle. Then take a clear close-up and describe it on the BOL before signing.
Release sequence
Five Checks Before the Vehicle Leaves
A few organized minutes now can prevent uncertainty later.
Driver Gives the Code
Ask the driver to state the gate or release code. Compare it privately with Fusion's message. Do not reveal the correct code first.
Match Vehicle and VIN
Compare year, make, model, color, windshield VIN, and door-jamb VIN with the order or BOL.
Watch the Driver's Inspection
Confirm the driver captures the full photo set, condition notes, signatures, and electronic or paper BOL.
Create Your Own Record
Repeat the required angles yourself. Keep original photos, a short walkaround video when practical, and relevant messages.
Read Before Signing
Add disagreements or limitations before signing. Keep a readable pickup BOL copy and do not sign blank or inaccurate condition fields.
Sin pruebas de la recogida, usted podría terminar asumiendo la pérdida
La aseguradora puede cuestionar, reducir o rechazar una reclamación por daños cuando no existen pruebas claras de la recogida. Si usted no puede demostrar cómo estaba el vehículo antes de entregarlo al transportista, quizá no pueda probar que el daño ocurrió después.
Tome y conserve sus propias fotos originales, video, mensajes y BOL firmado, aunque el conductor también haga su registro. Si omite la inspección o pierde los archivos originales, podría terminar asumiendo la pérdida. La decisión de cobertura depende de la póliza, los hechos y la ley aplicable; Fusion Transports no la controla.
Something does not match?
Stop Before Release and Contact Fusion.
Preserve the original photos and messages. Do not assign blame or authorize repairs through this guide.